Reporting to the Director IT Services and Business Systems, as the ITBS NetSuite Administrator you will play a crucial role in managing and optimizing our NetSuite ERP system. In this role you will work alongside business process owners, functional subject matter experts and other members of our global ITBS team (developers, EDI Analysts, BI Analyst, Integration Specialists) and IT Services (Cybersecurity, IT infrastructure, IT Services).
Responsibilities
- Administer and maintain the integrity of the NetSuite database, including data imports, exports, and backups.
- Develop and generate custom reports using NetSuite's reporting tools to provide actionable insights to stakeholders.
- Be the “owner” of Magnussen’s NetSuite ERP & NSPB environments. Serving as “go-to person” for the platform, you will configure and maintain them to align with business needs and objectives.
- Monitor system performance, troubleshoot issues, plan, test and implement necessary updates and patches.
- Support documentation related to the NetSuite environment.
- Design, implement and support integrations between NetSuite and other business applications using SuiteTalk, SuiteScript, and third-party tools.
- Analyze data trends and metrics to identify areas for improvement and optimization.
- Design and implement custom forms, fields, and workflows to streamline business processes and enhance user experience.
- Collaborate with cross-functional teams and business process owners to gather requirements and implement solutions that meet business requirements.
- Implement data security best practices to ensure the confidentiality and integrity of sensitive information.
- Provide training and support to end users on NetSuite functionality, processes, and best practices.
- Meet with decision makers, systems owners, and end users to address compliance, regulatory, financial, and operations requirements.
- Identify, recommend, develop and implement end user training programs to increase computer literacy and self-sufficiency including development of help sheets, usage guides and FAQs for end-users.
Knowledge & Experience
- Completion of a University degree in business administration, computer science, or management information systems.
- Strong proficiency in NetSuite ERP system administration, configuration, and customization. Ideally 5+ years of experience relevant to this position.
- Understanding of and experience with multi-subsidiary and multi-currency company structure within a NetSuite implementation.
- Experience as a project member/leader with project work related to COGS, BOMS, Pricing, WMS implementation, new system integrations, and other tasks of high complexity.
- Ability to communicate effectively, oral and written. Ability to build rapport with team members and application users and senior managers.
- Excellent listening and interpersonal skills.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Strong "customer / business-first" attitude and willingness to work with users to resolve issues.
- Continuous hunger to improve professionally.
- Ability to work cross-functionally and communicate with a remote team.
Skills that Will Make You Successful, But Not Required
- Experience with NSPB/EPM.
- Experience with In8sync
- Experience with Cleo CIC Integration platform
- Strong understanding of inventory and warehouse best practices and Netsuite-related accounting practices.
- NetSuite certifications preferred.
If you are looking for an opportunity to join a greenfield NetSuite implementation architected by a Tier 1 System Implementor and seasoned business process owners we would like to hear from you. Join our established family-owned business of design and operations focused professionals. This challenging and professionally rewarding career next step will appeal to a driven professional looking to make their mark on Magnussen Home's digital evolution.
We thank all candidates for applying however only qualified candidates will be contacted for an interview. If you require accommodation to participate in recruitment process, please notify us when contacted for an interview.
NetSuite Administrator (indeed.com)